Whether we are ready for it or not, the future of business is here. It’s one in which companies must learn how to move faster, flatten their hierarchies, share more openly, and operate more digitally. This “new normal” is one in which social media has permanently shifted the balance of power between individuals and institutions, and the millennial generation (soon to be the largest generation in the workforce) is pushing us to be more transparent, decentralized, and collaborative. The result? Organizations of all sizes and from all industries – especially those who cling to outdated, conventional models – are struggling to stay relevant to customers, capitalize on opportunities in the marketplace, and attract top talent.

Successful companies, on the other hand, are shifting to embrace four key capacities that will drive the future of business: digital, clear, flat, and fast. These capacities generate the results that have been eluding so many organizations in the last decade: more engaged employees, higher-value customers, greater strategic agility, and stronger, magnetic cultures. These ideas make intuitive sense to Millennials, who are now moving into management positions, but more importantly they are at the heart of companies with the strongest and most powerful cultures – organizations that are thriving in today’s disruptive, fast-paced, and technology-driven world.

Drawing on both innovative case studies and research on Millennials in the workplace, When Millennials Take Over delivers concrete, actionable advice you can use to set your company apart as a leader rather than a follower.