2015 Schedule
Interactive: March 13–17  •  Film: March 13–21  •  Music: March 17–22

Gaming the Hospital for High-Quality Patient Care

Sunday, March 15
11:00AM - 12:00PM

JW Marriott
Room 203-204
110 E 2nd St

Hospitals in the US are in crisis. Pressure and stress threaten to create disengaged hospital workers — an unsettling prospect that can be dangerous to patients. Meanwhile, the Affordable Care Act ushered in a shift to value-based purchasing, which ties payer dollars to quality of patient care. To ensure high-quality patient experiences, an outcome dependent on the dedication, skill and compassion of healthcare workers, interactive gaming may aid hospitals seeking to improve employee engagement.

In this panel we’ll discuss the opportunity for gamification to boost hospital staff engagement, which improves when employees believe their hospital truly values quality care and have clear, measurable goals allowing them to understand how their performance drives hospital success. Interactive platforms enabling real-time evaluation and game mechanics that engage employees with friendly competition can solve problems in the hospital workplace related to high stress and low sense of community.


#sxsw #EngageCare


Clint Carlos

CEO, Founder

AMPT Health (Gear Five Studio)

Clint is an experienced strategy consultant, with expertise in behavioral economics. His specialty is architecting performance operating systems to empower leaders with constant insights through le...

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Graham Lowe


Graham Lowe Group

Graham Lowe is president of The Graham Lowe Group Inc., a workplace consulting and research firm. Graham has helped numerous organizations in the private, public and non-profit sectors create healt...

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Paula van de Nes

Dir Medical Strategy


Paula got her start in healthcare communications after receiving her doctorate degree in Molecular Neuroscience. Within the realm of healthcare communications, Paula has experience as a strategic m...

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