Erica Dhawan is the Founder & CEO of Cotential, a global innovation firm that helps organizations unleash the connected potential of people everywhere to maximize opportunities and solve their most pressing challenges. Through keynote speaking and consulting, she teaches business leaders and companies innovative strategies to create increasing value for customers and clients, deliver sustainable results and ensure future global competitiveness. Erica speaks on global stages ranging from the World Economic Forum at Davos to companies such as Fedex, Pepsico, and McGraw Hill Financial. Erica writes for Harvard Business Review, Forbes, Fast Company and the Huffington Post. She serves as a board member to Deloitte's Inclusion External Advisory Council. She is a member of the Young Entrepreneur Council, Aspen Institute Socrates Society, TEDx fellows, and World Economic Forum Global Shapers. Previously, she worked at Lehman Brothers and Barclays Capital and has degrees from Harvard and MIT.