Marsha Collier will appear at the SX Bookstore to sign copies of “The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!” .

Marsha Collier is a best-selling author, speaker and radio host in the areas at ecommerce. customer service and social media. She has published more than 35 titles on eBay and social media in the Wiley “For Dummies” series and sold more than one million books, establishing herself as one of the foremost eBay and online educators worldwide.
Marsha inspires online sellers to success; she enjoys educating current and future online sellers on how to make their business succeed. In her recent book, The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!, Marsha shows how social media is an unparalleled vehicle for connecting with an unlimited number of customers. In her new book, Social Media Commerce For Dummies (set to release November 27, 2012), Marsha shares masterful tips on leveraging social media for business. Marsha can be reached at her website at www.MarshaCollier.com.