presented by: Booz Allen Hamilton

Rise of the Good Machines

Mar 11, 2017 | 11:00am – 12:00pm

Speakers

Nyla Beth Gawel

Booz Allen Hamilton

Ben Lamm

Conversable

Jeff Jenkins

Whole Foods Market

Sherif Mityas

TGI Fridays

In this session, the speakers will discuss the next burning platform for conversational commerce, customer service, and digital assistance - the proliferation of messaging platforms and their increasing use. You will walk away with valuable knowledge on how your enterprise can benefit through chatbot platforms that promise to reduce costs, improve marketing effectiveness, and focus humans back to higher-value add activity and more complex problems.

Primary Access: Platinum Badge, Film Badge, Music Badge, Interactive Badge
Format: Panel
Event Type: Sessions
Level: Intermediate