Build a Chatbot: The New Consumer Engagement Tool

Mar 10, 2017 | 3:30pm – 5:00pm


Tricia Katz

Mutual Mobile

This session requires RSVP, and access will only be available to badge types listed under “Primary Access.”

The most personal form of engagement a customer can have with a business is a conversation. With over 900 million users, Facebook Messenger offers the perfect platform for these conversations to take place. Enter chatbots: the new way for businesses to engage with consumers, without a single customer service representative on the other end.

You don’t have to be a large brand to benefit from using a chatbot. In this workshop, we’ll discuss, design and begin to build your first Facebook chatbot. Business leaders and technologists will leave with a better understanding of consumer engagement opportunities through messenger, and their very own introductory bot.

Primary Access: Platinum Badge, Interactive Badge
Format: Workshop
Event Type: Sessions
Level: Beginner