2016 Schedule

Interactive: March 11–15  •  Film: March 11–19  •  Music: March 15–20

Will ‘No-Tipping’ Save the Restaurant Industry?

Friday, March 11
12:30PM - 1:30PM

Austin Convention Center
Ballroom D
531 E 4th St

Pp92025

This past November, Danny Meyer’s Union Square Hospitality group turned dining out on it’s head by introducing a zero-gratuity policy. This game changer not only affects the BOH, FOH, and diners experience/paycheck, but it is having a ripple effect across the restaurant industry as a whole. Adam Rapoport, EIC of Bon Appétit, sits down with Meyer to discuss the praise and backlash of a no-tipping world and the policies that are yet to come.

This session is part of convergence programming and is accessible to multiple badges beyond Interactive, Gold and Platinum.

Hashtags: #sxsw #HospitalityIncluded

Presenters

Adam Rapoport at SXSW

Adam Rapoport

Editor In Chief

Bon Appetit





Danny Meyer

CEO

Union Square Hospitality Group

Details

Access
Film Badge, Interactive Badge, Gold Badge, Platinum Badge
Event Type
Sessions
Track
SouthBites
Level
Intermediate
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