2016 Schedule

Interactive: March 11–15  •  Film: March 11–19  •  Music: March 15–20

Presented by: Urban Airship

When Success Means an Always-Vanishing Customer

Saturday, March 12
3:30PM - 4:30PM

Courtyard Marriott
Rio Grande Ballroom
300 E 4th St

The knockdown, drag-out fight for customers has never been as fierce or as full of potential as it is on mobile. User acquisition costs are at an all-time high, up 100% year-over-year, and without active engagement most apps lose 70% of users 30 days after download. But if you think you have it tough, this Mobile Saturday session will offer you new perspectives. You’ll hear from eHarmony and Zillow on how they handle a seemingly starker challenge as successful app user experiences can mean an always-vanishing customer base.

Hashtags: #sxsw #mobilesat

Presenters

Liz Downs

VP of Acquisition Mktg

eHarmony

Sara Buzak at SXSW

Sara Buzak

Prod Mktg Mgr Mobile

Zillow.com





Stephanie Capretto at SXSW

Stephanie Capretto

Strategy Consultant

Urban Airship





Tracy Kobzeff at SXSW

Tracy Kobzeff

Prod Mktg & Monetization

eHarmony





Details

Access
Interactive Badge, Gold Badge, Platinum Badge
Event Type
Sessions
Level
Advanced
Thanks to our sponsors
Esurance Logo Mazda Logo Monster Energy Logo CapitalOne logo Bud Light logo McDonald's logo Austin Chronicle Logo
Music sponsor
Sonic Bids Logo Pandora Logo Marriott Rewards Logo
Interactive sponsor
Deloitte Digital Logo Ten-X Logo United Airlines Logo Samsung Logo