Workplace Redesign: The Big Shift from Efficiency
We have become adept at applying design thinking and methodologies to the design of products and customer engagement experiences. Isn’t it about time we apply this same thinking to our own work environments? We all recognize that talent is becoming central to business success. Most companies focus on talent attraction and retention. Yet, there’s a missing middle here – talent development? When the topic comes up, we tend to fall back to thinking about training programs. Yet, the most powerful learning and talent development occurs on the job. What if we reconceive our work environment to include not only our own employees, but everyone outside the organization who has relevant expertise to help us learn faster? What would such workplaces look like? How would they function? If we get this right, we can move from a world of diminishing returns to increasing returns, where the more participants who join in, the faster everyone will learn by working together.