Kathi Kaiser is co-founder and partner at Centralis, a leading Chicago-based user experience consultancy. For more than ten years, Kathi has led the Centralis team in creating great user experiences for global clients including Sony, HP and Warner Bros. Kathi's experience in human-computer interaction spans fifteen years and includes engagements at notable user experience firms HannaHodge and Doblin Group. She is an authority on user-centered design who serves as an adjunct faculty member at the Illinois Institute of Technology’s Institute of Design. Kathi holds a Master's degree in Social Science from the University of Chicago and a BA in Psychology from Georgetown University.