The Next Frontier of Public Services
What comes after Gov 2.0? In this fast-paced and highly immersive session, best-selling author William Eggers takes you on a worldwide tour of the future of public services. You’ll hear how some technology-enabled, disruptive innovations are slashing the cost of public services dramatically, yet delivering the same if not better quality. You’ll learn about the citizen markets springing up to serve community needs that previously were either handled by governments or were not addressed at all. And you’ll get an inside look at some of the new public services delivery models pioneered by entrepreneurs and social enterprises who are redefining the purview of government.
William Eggers is responsible for research and thought leadership for Deloitte’s Public Sector industry practice.
His books include the Washington Post best seller If We Can Put a Man on the Moon: Getting Big Things Done in Government (Harvard Business Press, 2009), Government 2.0 (Rowman and Littlefield, 2005), Governing by Network (Brookings, 2004), and The Public Innovator’s Playbook (Deloitte Research 2009). His books have won numerous awards including the Louis Brownlow award for best book on public management, the Sir Antony Fisher award for best book promoting an understanding of the free economy, and the Roe Award for leadership and innovation in public policy research.
His commentary has appeared in dozens of major media outlets including the New York Times, Wall Street Journal, The Washington Post, The Guardian and the Chicago Tribune.