My Voice Is My Passport. Verify Me
Start warming up your vocal chords. With an expected growth rate of 13 percent for 2012, voice authentication is going to be the biometric protocol of choice as businesses, government organizations and consumers look for ways to further protect personal identities and secure data.
Why voice biometrics?
Your voice is as unique as a fingerprint. It cannot be lost, stolen or forgotten. Voice authentication doesn’t need expensive equipment or fancy software to implement – just a telephone connection. Your voice can be captured in less than a minute and verified in less than 5 seconds.
This panel will discuss recent advancements in voice biometrics, the current strengths and limitations of the technology and how businesses, government organizations and others are implementing the technology to protect customer identities, financial transactions and more.
Dan Miller has over 25 years experience in marketing, business development and strategy surrounding "Conversational Commerce," a term he coined to cover speech processing, customer care, e-commerce and mobility. He's held management positions at Atari, Warner Communications, Pacific Telesis Group (now AT&T) and The Kelsey Group (now BIA/Kelsey).
He founded Opus Research in 1985. Today Opus Research offers continuous advisory services to companies involved in customer care, mobile search and e-commerce. It is also the organizer of Voice Biometrics Conference 2012-NYC, coming April 3-4th.
Dan received his BA from Hampshire College and an MBA from Columbia University.
Isaac Chapa is the Vice President of Information Systems and Operations at CSID. Since joining CSID in 2006, Isaac has overseen the implementation and operations of all CSID technical systems and solutions. Prior to CSID, he spent 5 years at Grande Communications in roles as Sr. Network Engineer and Sr. Manager of Technical Support. As Sr. Network Engineer, Isaac designed and implemented the Grande Fiber-to-the-Home infrastructure and integrated this technology within various Grande networks as well as the billing and support platforms.
Isaac received his master’s degree in Computer Information Systems from St. Edwards University and bachelor’s degree in Computer Science from Southwest Texas State University. Since 2007, Isaac has been a board member of the Texas State Computer Information Systems Advisory Board and the non-profit Austin Academy, which helps create opportunities for adults through education.