“You have to start with the most complex, and find a simple solution. Then you have to make it work.” – IM Pei The critical path to excellent usability design begins with a fundamental understanding of how an application or interface is broken. In a variety of ways, UX designers take their cues from organizations like Consumer Reports which for example, use machines and robotics to repeatedly pound luggage to test for durability with the overall objective to try to make it rip, tear or break. UX engineers persistently attempt to ‘break’ the application, by often pushing it to its most extreme edges in order to find a solution for the fix. This presentation will extend beyond the physical design, Web or digital application interface and venture out into the world of human interactions and interpersonal communications, the original source where all interaction is based and inspired. The presentation will use video clips from the comedic series, Curb Your Enthusiasm, where Larry David, the protagonist of the show is shown to persistently test, provoke and extreme push society and conventional behavior to humorously illustrate where human interactions are broken and ways that they can or (why bother?) be fixed.
I am a Business Solutions consultant specializing in Strategic Usability Design for both internal b2b and consumer facing applications. I champion the user in the process, and advocate for the customer as team member in the product development cycle. I am a resident of New York City, and find inspiration from the subtle yet complex daily exchanges in elevators and subways rides.
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