Agile is broken. How can designers help deliver products that users will love while grappling with the constraints of agile in corporations? With large companies rapidly adopting agile methods, it is crucial that these teams include designers to create great products. But the agile framework available to larger companies doesn't take into account the work style of design team members. Agile, by its nature, shortcuts the design process without considering the value that design brings, not only in providing on-the-fly design solutions but also when crafting the vision of a product that the team can build towards. We are designers with agile team experience in the corporate world. These are our stories of triumph and tragedy. Come hear what worked for us and share your own war stories.
Karl is an interaction designer at eBay, where he works in an agile team to design how casual users will easily and enjoyably sell their items online.
He developed a strong focus on using an iterative design process to fulfill real customer needs while earning a Masters degree in Human-Computer Interaction at Carnegie Mellon. Previously, he has worked as a front-end user experience developer on home media television software at Hillcrest Laboratories.
Karl is a passionate believer in design's power to shape and enrich our daily life experience.
Kris brings a background in anthropology and writing to user experience. She spent several years working in mobile startups creating content and providing user experience design management.
A concern for her friends trying to keep their small businesses going during the recession and a passion for eCommerce led her to eBay, where she could contribute her skills to a massive population of small business owners. During her time as a Content Strategist and User Experience Lead at eBay, she helped improve the seller experience and was UX Lead on the innovation team that produced Simple Lister, an application that cut the seller listing time from 45 to 3 minutes.
Kris is currently consulting at Wells Fargo as an Application Producer. She now improves the user experience for large business customers.
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